All orders ship same day before a specific cut off time, and next day after our cut off time. Orders ship Monday thru Friday. We are closed Saturday and Sunday.

Your shipments tracking number will be emailed to you when we generate your shipping label. The email will be sent to the same email address you use when placing your order.

Orders may be tracked from your customer account. You may also track with your Order ID and email.

Order ship Monday through Friday expect on holidays.

We aim to ship orders same day when placed before 2pm CST but your order could require up to two business days from the date placed.

USA First Class 1 – 7 business days
USA Priority 1 – 4 business days
Canada USPS 20 – 30 days
Canada Fed-Ex 1 – 7 days
International 2 – 4 weeks

We do not deliver to hotels.

The shipping fees are non-refundable. If an item is exchanged, the shipping fee for original order will not be refunded. You will not be charged for the second delivery unless a fast shipping method is requested.

We take great care to ensure the accurate and timely packing of every order. However, we understand that occasional errors can occur. If you find that an item is missing from your order, please accept our sincere apologies for any inconvenience caused.

To report a missing or damaged item, please contact our dedicated Customer Support team.

Learn more about our ingredient standards here. Ingredients are also listed on individual product pages.